Prevention of Sexual Harassment at Workplace
Uselocator India Private Limited
HOUSE NO. B-22 INDUS REGENCY GRAM NABI BAG,
BHANPUR BHOPAL Bhopal MP 462038.
Tel: +91 22 07554012319. CIN: U72900MP2020PTC053300    
Policy / Process Owner: People Management Team
Effective date: 01
st
April, 2023
Approval by: Faisal Meer Khan, Chief People Officer
Next Review Date: 01
st
April 2024
Stored on: HR Payroll Shared Drive
Published on: HR Payroll Shared Drive
Version History
Version
Date
Details of Change with reference
if any, Para / Section and Remarks
Author
Reviewer / Approver
1.0
September 2022
First Release
Mr. Rajan
Upadhyay
Mr. Neeraj Pandey (Reviewer), Mr.
Faisal Meer Khan
(Approver)
Uselocator India Private Limited
HOUSE NO. B-22 INDUS REGENCY GRAM NABI BAG,
BHANPUR BHOPAL Bhopal MP 462038
Tel: +91 22 07554012319. CIN: U72900MP2020PTC053300    
Uselocator India Private Limited
Page | 3
For Internal Purpose
Contents
1.
Commitment: 4
2.
Scope: 4
3.
Definition: 4
4.
Responsibilities Regarding Prevention of Sexual Harassment: 6
5.
Awareness in the Organization about the Policy: 6
6.
Complaint Mechanism: 7
7.
Complaints Committee: 7
8.
Lodging a Complaint: 8
9.
Receiving a Complaint (guidelines): 8
10.
Procedure for Resolution through Conciliation: 9
11.
Resolution Through Formal Inquiry: 9
12.
False or Malicious Allegations: 13
13.
Confidentiality: 13
14.
Appeal: 13
15.
Compliance: 13
Annexure 1 13
Annexure 2 14
Inquiry Process 14
Uselocator India Private Limited
Page | 4
For Internal Purpose
1.
Commitment:
1.1
This Policy on Prevention of Sexual Harassment at Workplace (
Policy
”) has been framed in accordance with
the provisions of The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act,
2013 and rules framed thereunder (hereinafter “Act”). Accordingly, while this Policy covers all the key aspects of
the
Act, for any further clarification reference shall always be made to the Act and the provisions of the Act shall
prevail.
1.2
Our Company is committed to providing work environment that ensures every Colleague (as defined under
Clause 3(c) of this Policy below) is treated with dignity and respect and afforded equitable treatment. The
Company is also committed to promote a work environment that is conducive to the professional growth of its
Colleagues and encourages equality of opportunity. The Company will not tolerate any form of sexual
harassment, if engaged in by Colleagues, clients or by suppliers or any other business associates and is committed
to take all necessary steps to ensure that Colleagues are not subjected to any form of harassment.
2.
Scope:
2.1 This policy is applicable to all Colleagues (full-time, part-time, trainees and those on contractual assignments)
of
Company including all subsidiaries and affiliated companies at their workplace or at client sites (hereinafter
referred to as “Colleague(s)”).
2.2
With reference to Clause 2.1 above, workplace includes:
i.
All offices or other premises where Company’s business is conducted;
ii.
All Company-related activities performed at any other site away from Company’s premises, including
any place where Colleague or Respondent visits in connection with his / her work, during the course of
and /or arising out of employment / contract / engagement with Company, including transportation
provided for undertaking such a journey; and
iii.
Any social, business or other functions or event related to work where the conduct or comments may
have an adverse impact on the workplace or workplace relations.
3.
Definition:
3.1
Aggrieved Woman
in relation to a workplace, means a woman, of any age whether employed or not, who
alleges to have been subjected to any act of sexual harassment by the Respondent;
3.2 Company” shall mean Uselocator India Private Limited, a company incorporated under the Companies Act, 2013
and
having its registered office at Office No. HOUSE NO. B-22 INDUS REGENCY GRAM NABI BAG, BHANPUR BHOPAL
Bhopal MP 462038, and includes, for the sake of this Policy, all the offices of Company;
Uselocator India Private Limited
Page | 5
For Internal Purpose
i.
Colleague
” means a person defined under Clause 2.1 and includes person employed at workplace, for
any work on regular, temporary, ad-hoc or daily wage basis, either directly or through an agent, including
a
contractor, with or without the knowledge of the principal employer, whether for remuneration or
not, or working on a voluntary basis or otherwise, whether the terms of employment are express or
implied and includes a coworker, a contract worker, probationer, trainee, apprentice or by any other such
name;
ii.
Employer means a person responsible for management, supervision and control of the workplace;
iii.
Respondent means a person against whom a complaint of sexual harassment has been made by
Aggrieved
Woman;
iv.
Sexual Harassment
means and includes any one or more of the following unwelcome acts or
behavior
or conduct (whether directly or by implication), which is prohibited by Company:
a.
Unwelcome sexual advances; requests for sexual favors; and all other verbal or physical conduct of a
sexual or otherwise offensive nature, especially where:
i.
Submission to such conduct is made either explicitly or implicitly a term or condition
of employment;
ii.
Submission to or rejection of such conduct is used as the basis for decisions affecting
an individual's employment;
iii.
Such conduct has the purpose or effect of creating an intimidating, hostile, or offensive
working environment; or
iv.
Such conduct amounts to humiliating treatment which is likely to affect her health
or safety.
b.
Sexual harassment may occur as a single incident or a series of incidents. Examples of the types
of conduct expressly prohibited by this Policy include, but are not limited to, the following:
i.
Touching, such as rubbing or massaging someone's neck or shoulders, stroking
someone's hair, or brushing against another's body;
ii.
Sexually-suggestive touching;
iii.
Grabbing, groping, kissing, fondling;
iv.
Displaying offensive or pornographic images in any form, including but not limited
to on a computer or other electronic device;
v.
Violating someone's “personal space”;
vi.
Cat calls or wolf whistles;
vii.
Lewd, off-color, sexually oriented or offensive comments or jokes, innuendoes or
statements;
viii.
Foul or obscene language;
ix.
Leering, staring, stalking;
x.
Suggestive or sexually explicit posters, calendars, photographs, graffiti, cartoons;
xi.
Unwanted or offensive letters or poems;
xii.
Sexual gestures;
xiii.
Offensive E-mail or voice-mail messages;
xiv.
Sexually oriented or explicit remarks, including written or oral references to sexual
conduct,
gossip regarding one's sex life, body, sexual activities, deficiencies, or prowess;
Uselocator India Private Limited
Page | 6
For Internal Purpose
xv.
Questions about one's sex life or experiences;
xvi.
Repeated requests for dates;
xvii.
Sexual favors in return for employment rewards, or threats if sexual favors are not
provided;
xviii.
Sexual assault or rape;
xix.
Any other conduct or behavior deemed to be a violation of this Policy by Company.
The reasonable person standard is used to determine whether or not the conduct was offensive and what a reasonable
person would have done. Further, it is important to note that whether harassment has occurred or not, does not
depend on the intention of the people but on the experience of Aggrieved Woman.
v.
“Workplace” means and includes the premises defined under Clause 2.2 above.
4.
Responsibilities Regarding Prevention of Sexual Harassment:
4.1 All Colleagues of Company have a personal responsibility to respect the rights of others, never encourage
harassment and ensure that their behavior is not contrary to this Policy. All Colleagues are encouraged to reinforce
the maintenance of a work environment free from sexual harassment. This can be done by:
i.
Refusing to participate in any activity which constitutes harassment;
ii.
Supporting the person to reject unwelcome behavior;
iii.
Acting as a witness if the person being harassed decides to lodge a complaint; and
iv.
Responsibly advising others of behavior that is unwelcome.
4.2
Company understands that often some behaviors are not intentional. While this does not make it
acceptable, it does give the person behaving inappropriately, an opportunity to modify or stop their offensive
behavior.
i.
Employer and all managers must ensure that nobody is subject to harassment and that equal treatment
is met out to all Colleagues.
ii.
Employer and managers must also ensure that all Colleagues understand that harassment will not be
tolerated; that complaints will be taken seriously and that the Complainant, Respondent or witnesses
would not be victimized in any way.
5.
Awareness in the Organization about the Policy:
5.1 In addition to ensuring that responsibilities outlined in Clause 4 above are understood by all Colleagues, all
Colleagues of Company shall have access to this Policy at any given point of time and clarification related to this Policy
shall be addressed by the People Management Department.
5.2
Immediately on the formulation of this Policy, a brief shall be given to all existing colleagues regarding he
features of this Policy and to new Colleagues of Company as part of their induction process.
Uselocator India Private Limited
Page | 7
For Internal Purpose
5.3 Company shall comply with all other details as set out under Section 19 of the Act to ensure that all Colleagues
are provided with the safe working environment at the workplace.
5.4 Company shall display a notice showing the name of the Complaints Committee members at its every
establishment at a conspicuous place where the establishment strength comprises of a combination of male and
female colleagues.
6.
Complaint Mechanism:
6.1
An appropriate complaint mechanism in the form of an internal “Complaints Committee” has been created
in Company for time-bound redressal of any complaint made by an Aggrieved Woman, at its every establishment,
where the establishment strength comprises of a combination of male and female colleagues.
7.
Complaints Committee:
7.1
A Complaints Committee has been constituted by Company at each location for redressal of sexual
harassment complaint made by the Aggrieved Woman and for ensuring time bound treatment of such
complaints.
7.2
The Complaints Committee comprises of:
i.
A Presiding Officer who shall be a woman employed at a senior level at the workplace from amongst
Colleagues;
ii.
Not less than two Members from amongst Colleagues preferably committed to the cause of women or
who have had experience in social work or have legal knowledge;
iii.
One member from amongst non-governmental organizations or associations committed to the cause of
women or a person familiar with the issues relating to sexual harassment
7.3 Provided that at least one-half of the total Members so nominated shall be women.
i.
The Presiding Officer and every Member of the Complaints Committee shall hold office for such period
not exceeding three years, from the date of their nomination as may be specified by Employer or
Company.
ii.
The details of the presently constituted and subsisting Complaints Committee is provided herewith
under Annexure 1.
7.4 The Complaints Committee is responsible for:
i.
Receiving complaints of sexual harassment at the workplace
ii.
Initiating and conducting inquiry about every formal written complaint of sexual harassment as per the
established procedure;
iii.
Taking appropriate remedial measures to respond to any substantiated allegations of sexual harassment
including submitting findings and recommendations of inquiries and coordinating with Employer in
implementing appropriate action;
iv.
Submitting annual reports in prescribed format; and
Uselocator India Private Limited
Page | 8
For Internal Purpose
v.
Discouraging and preventing employment-related sexual harassment.
8.
Lodging a Complaint:
i.
Complainant needs to submit a detailed complaint, along with any available documentary evidence and / or
names of witnesses in writing, in a sealed envelope, to any of the committee members at the workplace.
Alternatively, Complainant can send the complaint through email <helpdesk@uselocator.in>.
ii.
The complaint must be lodged within 3 months from the date of incident or in case of a series of incidents,
from the date of the last incident. The Committee may extend the timeline by another 3 months for reasons
recorded in writing, if satisfied that these reasons prevented the lodging of the complaint.
iii.
Provided that where such a complaint cannot be made in writing, the Presiding Officer or any Member of the
Complaints Committee shall render all reasonable assistance to the woman for making the complaint in
writing.
iv.
If the Aggrieved Woman is unable to lodge the complaint in account of her incapacity, the following may
do
so on her behalf, with her written consent:
a.
Legal heir, relative or friend;
b.
Co-worker;
c.
A qualified psychiatrist or psychologist or special educator or the guardian or authority under
whose care they are receiving treatment or care; or
d.
Any person having the knowledge of the incident (hereinafter referred to as
Complainant
”).
v.
If the initial complaint is made to a person other than a Member of the Complaints Committee, upon
receiving such a complaint, it will be the responsibility of the complaint receiver to report the same to
the Complaints Committee immediately.
vi.
To the extent reasonably possible, Company will take all endeavors to ensure that all complaints of
harassment are dealt with in an expeditious and discreet manner and as close as close as possible to the point
of origin.
9.
Receiving a Complaint (guidelines):
9.1
Company understands that dealing with incident of harassment is unlike any other dispute. Complainants
may be humiliated and distressed and it requires tact and discretion while receiving the complaint. Thus, the
receiver of the complaint is required to take note of the following:
9.2 Complaint are to be listened to and the Complainant and / or Aggrieved Woman to be informed that Company
takes the concerns raised seriously. Complainant and / or Aggrieved Woman Complainant to be informed that
these concerns will be reported to the appropriate committee and follow up will be done speedily;
9.3 Situations are not to be pre-judged. Written notes are to be taken while listening to the person. Complainant is
allowed to bring another person to the meeting if they so wish. Notes should be taken down with accuracy, including
to the extent possible in the own words of Complainant.
Uselocator India Private Limited
Page | 9
For Internal Purpose
9.4
Clear description of the incident in simple and direct terms is to be prepared and the details to be confirmed
with Complainant;
i.
All notes are to be kept strictly confidential. Complainant’s agreement should be taken to allow proceeding
with the matter, which involves a formal inquiry’; and
ii.
Complainant should be advised that although the inquiry process is confidential;
iii.
Respondent needs to be informed within seven working days from the date of the receipt of complaint,
and any witnesses and persons directly involved in the complaint process will also learn of
Complainant’s identity.
9.5
Due care is required to be taken to prevent any disadvantage to or victimization of either Complainant or
Respondent.
10.
Procedure for Resolution through Conciliation:
10.1 Company is of the view that an attempt to compromise in matters of harassment and humiliation of women
is a way in which the dignity of women is undermined. Company would therefore not take any proactive
measures to encourage the option of resolution through conciliation.
10.2
Notwithstanding, Clause 10.1 above and in accordance with the provisions of the Act, upon receiving a
complaint and before initiating an inquiry, Complaints Committee may,
only at the request of Aggrieved
Woman
, take steps to settle the matter between the Aggrieved Woman and Respondent through a conciliation
process.
10.3 It is made clear to all parties that conciliation in itself does not necessarily mean acceptance of complaint by
Respondent. It is a practical mechanism prescribed by the Act through which issues may be resolved or
misunderstandings cleared.
10.4 In case a settlement is arrived at, Complaints Committee is required to record the same in writing and report
to
Employer for taking appropriate action.
10.5 Any form of monetary settlement as the basis of conciliation is strictly prohibited.
10.6 Resolution through conciliation happens within two weeks of receipt of complaint.
10.7
Complaints Committee is to provide copies of the settlement to Complainant and Respondent. Once the
action is implemented, no further inquiry would be conducted in the matter.
11.
Resolution Through Formal Inquiry:
11.
1 Complaints Committee will initiate inquiry in the following cases:
i.
No conciliation is requested by Aggrieved Woman; or
ii.
Conciliation has not resulted in any settlement; or
iii.
Complainant informs the committee that any term or condition of the settlement arrived
through conciliation, has not been complied with by Respondent.
Uselocator India Private Limited
Page | 10
For Internal Purpose
11. 2 The Committee proceeds to initiate an inquiry into the complaint within a period of one week of its receipt
of the original complaint / closure of conciliation / repeat complaint.
11.
3 Manner of Inquiry into Complaint:
i.
Upon receipt of the complaint, Complaints Committee sends one copy of the complaint to Respondent
within seven working days.
ii.
Inform Respondent about the complaint filed against him/her and that no acts of retaliation or unethical
actions will be tolerated.
iii.
Assure the Respondent that a fair and just investigation will be conducted on his/her behalf as
well as that of the complainant.
iv.
Respondent is to reply with all supporting documents within 10 working days of receiving the copy of
the complaint.
v.
No legal practitioner can represent any party at any stage of the inquiry procedure.
vi.
Complaints Committee makes inquiry into the complaint in accordance with the principles of
natural justice.
vii.
In conducting the inquiry, a minimum of three committee members including the Presiding Officer
are required to be present.
11.4
Interim Relief:
i.
During pendency of inquiry or at any time during or subsequent to the course of inquiry, pending the
final outcome, on a written request made by Complainant, the Complaints Committee may recommend
to Employer to:
a.
Transfer Complainant or Respondent to any other workplace;
b.
Grant Aggrieved Woman leave for up to a maximum of three months, in addition to leave she
would otherwise be entitled to;
c.
Prevent Respondent from assessing Complainant’s work performance; and /or;
d.
Grant such other relief as may be appropriate.
ii.
Once the recommendations of interim relief are implemented, Employer is required to inform and apprise
Complaints Committee regarding the same.
11.5
Termination of Inquiry:
i.
Complaints Committee may terminate the inquiry or give ex-parte’ decision, if Complainant or Respondent
respectively is absent for three consecutive hearings, without reason.
ii.
15 day written notice to be given to the party, before termination or ex-parte’ order.
11.6
Inquiry Procedure:
i.
The inquiry procedure ensures absolute fairness to both parties and is premised on the following:
a.
All proceedings of the inquiry by Complaints Committee are documented.
Uselocarot India Private Limited
Page | 11
For Internal Purpose
b.
Complaints Committee interviews Respondent separately and impartially.
c.
Complaints Committee states exactly what the allegation is and who has made the allegation.
d.
The Respondent is given full opportunity to respond and provide any evidence etc. Detailed notes
of the meetings are prepared which may be shared with Respondent and Complainant upon request.
e.
Any witnesses produced by Respondent are also interviewed and statements are taken on
record.
f.
If Complainant or Respondent desires to cross examine any witnesses, Complaints Committee
facilitates the same and records the statements.
g.
In case Complainant or Respondent seeks to ask questions to the other party, they may give
them to Complaints Committee which asks them and records the statement of the other party.
h.
Any such inquiry is required to be completed, including the submission of the Inquiry Report,
within 90 days from the date of commencement of inquiry.
11.7
Considerations while preparing Inquiry Report:
While preparing the Inquiry Report with findings and recommendations, Complaints Committee is required to
take the following into consideration:
a.
Whether the language used (written or spoken), visual material or physical behavior was of
sexual or derogatory nature.
b.
Whether the allegations or events follow logically and reasonably from the evidence
presented before Complaints Committee.
c.
Credibility of Complainant, Respondent, witnesses and evidence.
d.
Other relevant facts, evidence, for e.g., if there have been any previous accounts of
harassment pertaining to Respondent.
e.
Both parties have been given due opportunity of being heard.
f.
A copy of the record of proceedings be made available to both parties enabling them to make
representation against the findings.
g.
A copy of the final findings to be shared with Complainant and Respondent to give them an
opportunity to make a representation on the findings to Complaints Committee.
Uselocarot India Private Limited
Page | 12
For Internal Purpose
11.8
Post-Inquiry Actions:
a.
Complaints Committee is required to submit to Employer (CEO and HR head) the Inquiry Report
containing the findings and recommendations, within 10 days of completion of the inquiry.
b.
The findings and recommendations are to be reached from the facts established and are to be
recorded accurately.
c.
Where Complaint Unsubstantiated:
i.
Where Complaints Committee arrives at the conclusion that the allegations against
Respondent are not proved, it recommends to Employer (CEO and HR Head) that no
action is required to be taken in the matter.
ii.
Further, Complaints Committee ensures that both parties understand that the matter
has been fully investigated, that the matter is now concluded and neither will be
disadvantaged within Company.
d.
Where Complaint Substantiated:
i.
Where Complaints Committee arrives at the conclusion that the allegation against
Respondent has been proved, it shall recommend to Employer (CEO and HR Head) to
take necessary action, which may include the following:
1.
Written apology;
2.
Warning;
3.
Reprimand or Censure;
4.
Withholding of Promotion;
5.
Withholding of pay rise or increments;
6.
Suspension;
7.
Terminating the respondent from service; or
8.
Undergoing a counselling session or carrying out community service.
9.
Employer (CEO and Chief People Officer (HR Head)) is required to act upon the
recommendations within 60 days of receiving the Inquiry Report and confirm
the same to Complaints Committee.
ii.
Post implementation of the actions follow up with Complainant would be done to
ascertain whether the behavior has in fact stopped, the solution is working
satisfactorily and if no victimization of either party is occurring. This follow up would
be undertaken by the Complainant’s Line Manager supported by HR.
e.
[Note: The visual depiction of the Inquiry Process is provided herewith under Annexure 2.]
Uselocarot India Private Limited
Page | 13
For Internal Purpose
12.
False or Malicious Allegations:
12.1
Where Complaints Committee arrives at the conclusion that the allegation against Respondent is malicious
or Aggrieved Woman or any other person making the complaint has made the complaint knowing it to be false
or Aggrieved Woman or any other person making the complaint has produced any forged or misleading
document, it may recommend to Employer to take an action against the said woman or the person making the
complaint. The action recommended should be similar to the ones proposed for Respondent in case of
substantiated complaints.
12.2
While deciding malicious intent, Complaints Committee should consider that mere inability to substantiate
a complaint or provide adequate proof does mean the existence of malicious intent and will not attract action
against Complainant under this provision.
12.3
Malicious intent must be clearly established through a separate inquiry.
13.
Confidentiality:
13.1 The identity of the complainant, respondent, witnesses, statements and other evidence obtained in the course
of inquiry process, recommendations of the committees, action taken by the employer is considered as confidential
materials, and not published or made known to public or media.
13.2
Any person contravening the confidentiality clauses is subject to disciplinary action as prescribed in the Act.
14.
Appeal:
Any party not satisfied or further aggrieved by the implementation or non-implementation of recommendations
made, may appeal to the appellate authority in accordance with the Act, within 90 days of the recommendations being
communicated.
15.
Compliance:
Company shall in its board report provide for a statement that the Company has complied with provisions relating
to the constitution of Complaints Committee under the Sexual Harassment of Women at Workplace (Prevention,
Prohibition and Redressal) Act, 2013.
Annexure 1
Complaints Committee for redressal of sexual harassment complaints
Bhobal
Presiding officer Nandini
Chourasiya (Senior Manager -
People Management)
Member Ravi Sharma
External Member
Rajeev Lodhi,
Lawyer
Member Danish Sher Khan
(Chief Technology
Officer)
Member Shabnam Shaik (H.R)
Annexure 2
Inquiry Process
Complaint to be lodged within 3 months
from the date of incident or in case of
seriesof incidents from the date of last
incident
CONCILIATION (only at the
request to Aggrieved Women)
COMPLAINTS COMMITTEE
Initiation of Inquiry
Settlement arrived
between the
Aggrieved Woman
and Respondent
Respondent fails to
comply with any
term or condition of
the settlement
arrived through
Conciliation
A copy of the
complaint to be
submitted to the
respondent within 7
days
Final Findings to be submitted to
the Employer within 10 days of
completion of Inquiry
Inquiry (with the
inquiry report) to be
completed within 90
days
Reply to be filed by
Respondent within 10
days
Complaint Unsubstantiated: Recommend
Employer to not take any action
Complaint Substantiated: Recommend
actions to be implemented by Employer
within 60 days on the receipt of the
Inquiry Report.
Appeal within 90 days
of recommendations
Uselocator India Private Limited For Internal Purpose Page | 14