Terms & Conditions
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION
TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER. THIS ELECTRONIC RECORD
IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR
DIGITAL SIGNATURES.
THESE TERMS AND CONDITIONS WERE UPDATED ON 27 August 2022
(hereinafter referred as the “Agreement”/ “Terms of Use”) PLEASE CAREFULLY READ
THESE TERMS OF USE. BY PROVIDING YOUR CONSENT AND/OR USING THIS
PLATFORM YOU INDICATE YOUR UNDERSTANDING AND ACCEPTANCE OF THESE
TERMS OF USE.
1. INTRODUCTION
1.1. USELOCATOR INDIA PVT LTD, a company incorporated under the
Companies Act, 2013 and having its registered office at HOUSE NO. B-22
INDUS REGENCY GRAM NABI BAG, BHANPUR BHOPAL Bhopal MP
462038 IN (hereinafter referred to as the “Company”, which
expression shall unless repugnant to the context or meaning thereof
mean and include its successors and permitted assigns) is engaged in
the Business (as defined below).
1.2. Company is inter alia engaged in the business of providing digital
/technological financial solutions to its customers in India through the
Platform (as defined below) either directly or through its business
partners including but not limited to Retail Partners (as defined below).
The services include access to digital financial services provided by
various service providers and non-financial products and services
including IRCTC Services (“Company Services”).
1.3. Company collaborates with various distributors of goods and
services by associating with them as their strategic business partners
(“BP(s)”) to assist the Company in appointing various retail partners in
various cities, managing such retail partners and in certain cases also
dissemination of Company Services to such retail partners.
1.4. Company is now desirous of engaging with various retail partners
to assist the Consumers in providing Financial Services through their
retail outlets by making available the disseminated Company Services
and/or providing such other services as may be intimated by Company
from time to time (“Retail Partner(s)”).
1.5. You have expressed your desire of engaging with Company as
Retail Partner and in this regard have submitted information in the RAF
to Company and/or BPs and have also verified the contents in the RAF
on this Platform (“Verification Process”).
1.6. You understand, agree and acknowledge that your engagement as
the Retail Partner and the use of this Platform, Website and/or
Company Services including all information, tools and services available
from this Platform to the Retail Partner and the Consumer is
conditioned upon the successful completion of Verification Process and
Your acceptance of all terms, conditions, policies and notices stated
here, the terms whereof are subject to change at any time without prior
notice to You. Any new features or tools which are added to the current
Platform shall also be subject to this Agreement. To ensure that You are
aware of the changes, please review this Agreement and all the
documents referred to hereunder periodically.
1.7. In the event You are representing an incorporated entity, You
hereby confirm that You have been expressly authorized by such entity
to provide consent to this Agreement, and such entity agrees to be
bound by the terms hereunder.
In this Agreement, Retail Partner and Company are individually referred to as
Party and collectively referred to as Parties
2. DEFINITIONS AND INTERPRETATION
2.1 In the Agreement, unless the contrary intention appears and/or the
context otherwise requires, capitalized terms defined by: (i) inclusion in
quotations and/ or parenthesis have the meanings so ascribed; (ii) the
capitalized terms used herein and not defined in this Agreement shall
have the meaning ascribed to them in Company Rules and/or Website;
and (iii) the following terms shall have the meanings assigned to them
herein below:
“Agreement” / “Terms of Usemeans these terms and conditions and
all their modifications from time to time in accordance with the
provisions contained herein, together with all schedules, annexures and
exhibits hereto;
“Applicable Law” includes all applicable Indian statutes, enactments,
acts of the state legislature or parliament, laws, ordinances, rules, bye-
laws, regulations, notifications, guidelines, directions, directives and
orders of any governmental authority, statutory authority, board as
may be applicable, including but not limited to any guidelines and/or
directions issued by the Reserve Bank of India and in each case, any
implementing regulation or interpretation issued thereunder including
any successor Applicable Law;
“Business” shall mean the business of providing various financial and
non-financial services to its customers, either directly or through its
business partners, by the means of a technological solution and/or by
setting up a network of stores and agents to facilitate the digital
dissemination of such financial / non-financial services;
“Business Day” means any day of the week (excluding Saturdays,
Sundays and public holidays) or a day on which banking institutions in
India are open for general business;
“Confidential Information” means all information (whether oral or
recorded in any medium) relating to the business, financial or other
affairs (including future plans) of the Company, Retail Partners ,
Consumers which is treated by the Company, as confidential, or is
marked or is by its nature confidential, including but not limited to all
Intellectual Property belonging to the Company, their affiliates or any of
the other Retail Partners or BPs as the case may be, together with the
existence and contents of this Agreement (including all Schedules), any
ancillary documents and the negotiations relating to this Agreement;
“Competing Business” shall mean:
o (i)Business; and/or
o (ii)consulting in the area of Business.
“Consumer” shall mean the consumer that undertakes a transaction on
the Platform and /or avail Company Services and that is bound by the
consumer terms and conditions between the Company and such
consumer;
“Effective Date” shall mean the date of Retail Partner’s acceptance of
this Agreement;
“Financial Services” shall mean the financial services provided by
various service providers to the Consumers utilizing the Company
Services on the Platform;
“Governmental Authority” means any nation, state, sovereign, or
government, any federal, regional, state, local or political subdivision
and any entity exercising executive, legislative, judicial, regulatory or
administrative functions of or pertaining to government,
constitutionally established and having jurisdiction over any of the
Parties (to the extent relevant to the transactions contemplated hereby)
or the assets or operations of any of the foregoing or the transactions
contemplated hereby;
“INR” or “RS” means Indian Rupees, the lawful currency of the Republic
of India;
“IRCTC” shall mean the Indian Railway Catering and Tourism
Corporation;
“IRCTC Services” shall mean the services provided by the Company
acting as the PSP through its RSP(s) including but not limited to booking
and/or cancellation of train tickets;
“IRCTC T&C” shall mean the terms and conditions applicable to Retailer
Partners acting as RSP for the Company for the purpose of providing
IRCTC Services to Consumers;
“IRCTC ID” shall mean the credentials assigned to RSP by the PSP for
the purpose of accessing the IRCTC Services;
“Intellectual Property” shall mean all intellectual property used for
the purpose of or in association with or in relation to providing
Company Services utilizing the Platform and includes without limitation
(a)
Software, operating manuals, software code, program, instructions,
specifications, processes, input methods, data or information used in
relation to, in association with or for the operation of the software
installed by Company ; (b) the trademarks, service marks, trade names,
business names, logos, symbols, styles, colour combinations used by
Company during the course of its business and all depictions,
derivations and representations thereof; (c) all promotional material
including without limitation, advertisements, literature, graphics,
images, content and the ‘look and feel’ of all of the above; (d) all
information, data or material in whatever form, whether tangible or not,
provided by Company to Retail Partner during the course of or in
relation to the Services; and (e) all techniques, formulae, patterns,
compilations, processes, inventions, practices, methodology, techniques,
improvement, utility model, procedures, designs, skills, technical
information, notes, experimental results, service techniques, samples,
specifications of the products or services, labelling specifications, rights
on software, and any other knowledge or know-how of any nature
whatsoever;
“Material Breach” shall mean any material breach of the terms of this
Agreement by Retail Partner including but not limited to any breach of
provisions of Clause 8 and Clause 9 of this Agreement;
“Person” shall mean any individual (including personal
representatives, executors or heirs of a deceased individual) or legal
entity, including but not limited to, any partnership, joint venture,
corporation, trust, unincorporated organization, limited liability
company, limited liability partnership or Governmental Authority;
“Platform” shall mean the Software accessible through the Website;
“Proprietary Itemsshall mean any document, record, notebook, plan,
model, component, device, communication device, computer software
or code, or Confidential Information or Trade Secret whether embodied
in a disk or in any other form, including electronic form owned and/or
used by the Company;
“Principal Service Provider” / “PSP” shall mean the Company;
“RBI” shall mean the Reserve Bank of India;
“Retail Partner Application Form”/ “RAF” shall mean the retail
partner application form provided to You by BPs and/or Company
along with Your details for the purpose of applying to the Company to
be engaged as its Retail Partner;
“Retail Outlet” shall mean the place of business as provided in the RAF
from where the Retail Partner, upon authorization from Company, shall
provide Services to Company and/or utilize / make available the
Company Services to be utilized by the Consumers;
“Retail Service Provider” / “RSP” shall mean the Retailer Partner(s)
who have been appointed by the Company for the purpose of extending
IRCTC Services to the Consumers;
“Services” shall mean: (a) services provided by Retail Partners with
respect to assisting the Consumers in making available the Financial
Services utilizing the Company Services and/or Platform at its Retail
Outlets or such other place as may be permitted by Company; and/or
(b)
such other services as intimated by Company to Retail Partner from
time to time;
“Software” shall include custom built software that is owned by
Company, or software that has been licensed from third party suppliers
by Company and in relation to which Company has obtained the right to
sub license from such third party suppliers, as modified/ replaced from
time to time, that enables Retail Partner to utilize Company Services on
communication devices such as computers, mobile phones and other
handheld wireless devices etc. as identified by Company from time to
time;
"Related Entities" shall mean any parent company, subsidiaries,
affiliated corporations, partnerships, or joint ventures of the Company;
“Trade Secret” shall mean any information, user flow steps, screens,
including a formula, pattern, compilation, program, device, method
technique, or process that derives independent economic value, actual
or potential, from being not generally known to, and not being readily
ascertainable by proper means by, other persons who can derive
economic value from its disclosure or use, including but not limited to
the patented information and processes as well as the unpatented
information and processes comprising, underlying, arising from, and
associated with and/or used by the Company or any Related Entity;
“Tax” or “Taxes” shall mean any and all taxes, cess, levies, imposts,
duties, charges, deposits, fees, deductions or withholdings that are, or
that are to be, imposed, levied, collected, withheld or assessed, together
with any and all interest, penalties, claims or other liabilities arising
under or relating thereto;
“You” or “Your”; shall mean any natural or legal person who has access
to and is using the Platform for the purpose of being engaged as a Retail
Partner in accordance with the terms of this Agreement; and
“Website” shall mean and include www.uslpay.in, mobile application of
Company, any successor website/ applications, any website of Related
Entity or any other channel facilitated and permitted by Company
including but not limited to App, any other digital medium including
phone, displays, emails, social media interfaces, messaging interfaces,
wallet, payment intermediaries using Company’s interface.
2.2 Interpretation: In this Agreement, unless the context otherwise
requires:
o (i)the headings are inserted for ease of reference only and shall
not affect the construction or interpretation of this Agreement;
o (ii)references to one gender include all genders;
o (iii)any reference to any enactment of statutory provision is a
reference to it as it may have been, or may from time to time be,
amended, modified, consolidated or re-enacted (with or without
modification) and includes all instruments or orders made under
such enactment;
o (iv)words in the singular shall include the plural and vice versa;
o (v)any reference of “days” would mean “calendar days” and
similarly reference of year and month would mean “calendar
month” and “calendar year”;
o (vi)any reference to “intimation “and “intimated” shall include
any intimations provided by Company on Website and/or
Platform.
o (vii)unless otherwise specified, time periods within or following
which any payment is to be made or act is to be done shall be
calculated by excluding the day on which the period commences
and including the day on which the period ends and by extending
the period to the next Business Day if the last day of such period
is not a Business Day; and whenever any payment is to be made
or action to be taken under this Agreement is required to be
made or taken on a day other than a Business Day, such payment
shall be made or action taken on the next Business Day; and
o (viii)Any reference to “writing” shall include printing, typing,
lithography, transmissions by facsimile or in electronic form
(including e-mail) and other means of reproducing words in
visible form including but not limited to any instructions
provided by Company on Website and/or Platform.
2.3No provisions shall be interpreted in favour of, or against, any Party
by reason of the extent to which such Party or its counsel participated
in the drafting hereof or by reason of the extent to which any such
provision is inconsistent with any prior draft hereof.
3. SCOPE OF THIS AGREEMENT
3.1. ENAGEMENT AS THE RETAIL PARTNER
o (i)During the Term of this Agreement and subject to the
provisions of this Agreement, Company herby engages You and
You hereby agree to be engaged as a Retail Partner. As Retail
Partner, Company will allow you to access the Website and/or
Platform and depending upon the nature of transactions, You
shall: (a) provide Services to Company; and/or (b) avail services
from Company and/or third party service providers through the
Website and/or Platform.
o (ii)During the Term and subject to the provisions of this
Agreement, and unless otherwise specified by Company. the
Retail Partner shall at its Retail Outlet:
(a)assist Consumers in undertaking transactions and/or
utilizing Company Services;
(b)provide such services to Company as is intimated in
writing by Company;
(c)assist Company and/or BPs in the marketing of the
Company Services; and/or
(d)undertake such other business activities as instructed
by the Company and/or informed by BPs from time to time.
o (iii)Retail Partner acknowledges and agrees that its appointment
is subject to its continuance compliance with the provisions of
this Agreement.
o (iv)Company may, in order to manage credit risk associated with
the transactions on Website / Platform, require Retail Partners to
maintain an amount in advance with Company either directly or
with the assistance of BP from time to time. Depending upon the
nature of Services, Company may restrict certain/all transactions
on Website / Platform on account of insufficiency of such advance
amount as is required for such Services. Company may rely on
factors including but not limited to the nature of Services and the
performance record of Retail Partner in evaluating the sufficiency
of advance amount required for any transaction on Website /
Platform. The determination of such sufficiency / insufficiency
shall be at Company’s sole discretion.
3.2. ENGAGEMENT AS RETAIL SERVICE PROVIDER FOR IRCTC
SERVICES
(i)During the Term of this Agreement and subject to the provisions of
this Agreement, PSP herby engages You and You hereby agree to be
engaged as RSP. As RSP, PSP will allow you to access the Website
and/or Platform and will assign You with the IRCTC ID which shall
enable You to provide IRCTC Services to Consumers.
(ii)During the Term and subject to the provisions of this Agreement,
and unless otherwise specified by PSP, the Retail Service Provider shall
at its Retail Outlet:
o (a)assist Consumers in utilizing IRCTC Services;
o (b)provide such services to Consumers as is intimated in writing
by PSP; and/or
o (c)undertake such other activities as instructed by the PSP from
time to time.
(iii)RSP acknowledges and agrees that its appointment is subject to its
continuance compliance with the provisions of this Agreement.
(iv)PSP shall, in order to ensure continuous provisioning of IRCTC
Services on Website / Platform, require RSP to maintain an amount in
advance with PSP either directly or with the assistance of BP from time
to time. PSP may restrict certain/all transactions on Website / Platform
in relation to the IRCTC Services on account of insufficiency of such
advance amount as is required for providing IRCTC Services. The
determination of such sufficiency / insufficiency shall be at Company’s
sole discretion. Renewal of IRCTC ID: PSP shall issue a notification to
the RSP for renewal of its IRCTC ID 75 (seventy-five) days prior to the
date of its expiry. RSP shall have the option to, within a period of 15
(fifteen) days of such notification, either: (a) decline such renewal; or
(b) make payment of the yearly renewal fees for renewal of IRCTC ID.
The RSP shall be deemed to have agreed to renewal of its IRCTC ID in
the event that it fails to decline such renewal within the aforementioned
15 (fifteen) day period. In the event that the RSP fails to exercise either
of the options during the aforementioned 15 (fifteen) day period, PSP
shall be authorized to deduct the yearly renewal fees from the advance
amount maintained by the RSP with the PSP during the remaining 60
(sixty) days prior to the expiry of the IRCTC ID without any notification
to the RSP, and subject to availability of adequate funds in such advance
amount. In the event of successful payment of the yearly renewal fees,
either by the RSP or by the PSP through deduction from advance
amounts maintained by RSP, the IRCTC ID shall be renewed for a
further period of 1 (one) year. Upon failure of such payment, the IRCTC
ID shall be deactivated at the due date of its expiry, i.e., 75 (seventy-
five) days from the first notification. It is hereby clarified that RSP shall
continue to have access to its IRCTC ID and IRCTC Services up to the
date of its expiry even in the event that it declines renewal of the IRCTC
ID not less than 60 (sixty) days in advance of its expiry.
(v)During the Term of this Agreement and subject to the provisions of
this Agreement, RSP hereby authorizes the PSP to:
o (a)deduct the yearly renewal fees paid by the PSP to IRCTC on
behalf of the RSP for the purpose of providing access to the IRCTC
Services from the advance amount maintained by the RSP with
the PSP, in the manner specified in sub-clause (v) above;
o (b)deduct any penalty/fine imposed by IRCTC on the PSP, in case
of any default and/or failure on the part of the RSP in complying
with the guidelines issued by IRCTC in relation to performance of
activities by the RSP while providing IRCTC Services, from the
advance amount maintained by the RSP with the PSP; and/or
o (c)limit/block access to the IRCTC ID of the RSP in case of default
and/or failure on the part of the RSP in complying with the
guidelines issued by IRCTC in relation to performance of
activities by the RSP while providing IRCTC Services or in case of
any default in complying with the instructions given by the PSP
from time to time.
(vi)RSP agrees and acknowledges that IRCTC and/or PSP shall have the
right to limit, restrict or block access to the IRCTC ID of the RSP and/or
temporarily or permanently, suspend or terminate the IRCTC ID of the
RSP in the event that the RSP does not access IRCTC Services through its
IRCTC ID or does not use its IRCTC ID in any manner for a period
exceeding 6 (six) months.
(vii)RSP agrees and acknowledges that Company shall have the right to
permanently deactivate the IRCTC ID of the RSP in the event that the
RSP has not booked any ticket using IRCTC ID for a period of 6 (six)
months from the date of registration.
(viii)During the Term of this Agreement, RSP hereby agrees and
undertakes to ensure compliance with the guidelines issued by the
IRCTC in relation to the performance of the IRCTC Services which are
available at https://contents.irctc.co.in/en/Agent_Policy.pdf
4. FEES AND EXPENDITURE
4.1In consideration of Company making available the Platform, Website
and /or Company Services to Retail Partner, it shall be entitled to a
service fee (“Company Service Fee”) as may be intimated by Company
from time to time. Company shall also be entitled to receive/deduct any
other service fee from Retail Partner for any services provided by the
Company to Retail Partner as may be intimated by Company from time
to time.
4.2In addition to the limited right to use the available Platform, Website
and /or Company Services and depending upon the nature of Services
being provided by Retail Partner, Retail Partner may be entitled to
commissions, discounts service fees or such other remuneration from
Consumers and/or Company (collectively the “Retail Partner Service
Fees”) as may be intimated by Company from time to time.
4.3Retail Partner shall be responsible for payment of its own Taxes, of
whatever nature, in respect of all sums payable by Company to Retail
Partner under this Agreement.
4.4In relation to certain Company Services, Retailer Partner may be
required to maintain such security deposit as may be intimated by
Company and/or BPs from time to time.
5. OPERATION OF RETAIL OUTLET
5.1During the Term, Retailer Partner shall render Services by and
through such of its officers, employees, agents, representatives and
affiliates as it shall designate, from time to time. Notwithstanding
anything to the contrary contained in this Agreement, Company shall
have the right at any time, to modify, alter, amend and/or discontinue
Services, including the manner, procedure, process in which Retail
Partner will be required to perform Services and Retail Partner shall be
bound by all such modifications, alterations and amendments made by
Company.
5.2It is hereby agreed between the Parties and declared for the
avoidance of doubt that Retail Partner shall only market, promote or
make available such Company Services as are permitted expressly by
Company.
5.3Company may specify to Retail Partner, the necessary infrastructure
and equipment required at the Retail Outlet including but not limited to
any minimum area requirements of the Retail Outlet, computer
terminals, peripherals attachments, internet and broadband
connectivity, mobile device and/or any such device with GPRS
connectivity, html enabled, which is sufficient for the purposes of
utilizing Software and/or effectively making available Company
Services (“Specifications”). Retail Partner shall ensure compliance with
Specifications at all times at its sole expense. Further, Retail Partner
shall at all times during the Term, display Company’s signage,
signboards, logos, etc. at a prominent place in the Retail Outlet strictly
in accordance with the instructions provided by Company and/or BP in
this regard.
5.4Company may, at its sole discretion and with or without
consideration, provide training manuals, technology support, ongoing
advice and assistance to Retail Partner and designated employees of
Retail Partner including without limitation the provision of brochures,
pamphlets, charts, signboards, signage and other materials for the
purposes of advertisement, promotion and marketing Company
Services. Any materials supplied by Company shall be utilized solely in
relation to the provision of Services and Retail Partner shall ensure that
such materials are not utilized for any other purpose.
5.5Company may, in the interest of making available Services to
Consumers, allow Retail Partner to provide Services from a location
other than a Retail Outlet subject to Applicable Law and rules intimated
by Company in this regard.
6. TERM AND TERMINATION
6.1 Term
(i)This Agreement will be effective from Effective Date and shall remain
valid for a period of 5 (five) years unless terminated earlier in
accordance with Clause 6.2 of this Agreement (“Term”).
(ii)Upon the expiry of Term and subject to satisfactory performance of
Retail Partner’s obligations under the Agreement, this Agreement may
be renewed at Company’ option, on such terms and conditions as may
be applicable at the time of such renewal. Company may exercise its
right of renewal by giving a notice in writing to Retail Partner 30
(thirty) days prior to the completion of the Term.
(iii)If Company decides to renew this Agreement, the Parties shall
forthwith execute an agreement on the same terms and conditions
and/or such terms and conditions as may be applicable at the time of
such renewal. Retail Partner shall ensure that the said agreement is
renewed from time to time and Retail Partner agrees and acknowledges
that Company shall not be responsible/liable in any manner
whatsoever, if Agreement is not renewed and the Retail Partner
continues to do business during such period wherein, there is no valid
agreement between the Parties.
6.2 Termination
(i)During the period commencing from the Effective Date and expiring
on [24 (twenty-four) months] from the Effective Date, (the "Lock-in
Period") Retail Partner cannot terminate this Agreement.
(ii)After the expiry of Lock-in Period, Retail Partner may terminate this
Agreement by giving a 90 (ninety) days’ written notice to Company.
(iii)Company shall have the right to terminate this Agreement
immediately upon the occurrence of an “Event of Default”. For
purposes of this Agreement, the term “Event of Default” shall have
occurred if:
o (a)if there is a Material Breach by Retail Partner that remains
uncured even after the expiry of 15 (fifteen) Business Days after
the date of a written notice issued by the Company of such
occurrence;
o (b)if Retail Partner commits any fraud, negligence, misconduct,
or is otherwise engaged in any fraudulent or illegal activity;
o (c)if the agreement between Company and the BP is terminated;
or
o (d)if an order is made by a court of competent jurisdiction, or a
resolution is passed, for the liquidation, bankruptcy, insolvency
or administration of Retail Partner or a notice of appointment of
7. CONSEQUENCES OF TERMINATION
7.1 Upon termination of this Agreement for any reason stated in Clause
6 above, the Retail Partner shall:
o (i)immediately cease to utilize, promote, market or advertise
Company’s products and/or services including but not limited to
Company Services;
o (ii)immediately discontinue to utilize any Intellectual Property
including but not limited to logo and name of Company and shall
immediately hand over any and all copies or documentation of
such Intellectual Property;
o (iii)immediately return to Company all Confidential Information
provided to Retail Partner under the Agreement including but not
limited to all information and data with respect to BP and
Consumers;
o (iv)immediately return to Company originals and copies of any
and all materials provided to Retail Partner pursuant to this
Agreement or in the course of provision of Services, including any
publicity and marketing materials in its possession;
o (v)immediately discontinue and cease to use Platform and/or
any Software provided by Company and shall hand over any
copies or documentation of Software and shall purge Software or
cause it to be purged from all human and machine-readable
media (or other memory devices);
o (vi)provide remote access to Company to disable any software
that Company and/or BP had installed;
(iv)In addition to the foregoing, Company may terminate this
Agreement at any time by giving 30 (thirty) days written notice to
Retail Partner.
6.3Without prejudice to anything else contained in this Agreement, In
the event of termination of the Agreement under Clause 6.2.(a) of
6.2.(b), the Company reserves the right to take such civil or criminal
legal action against the Retail Partner as may be appropriate or
required at the discretion of the Company.
6.4The rights and obligations of the Parties under this Agreement,
which either expressly or by their nature survive the termination of this
Agreement, shall not be extinguished by termination of this Agreement.
6.5The termination of this Agreement in any of the circumstances
aforesaid shall not in any way affect or prejudice any right accrued to
any Party against the other Parties, prior to such termination.
an administrator of Retail Partner is filed with a court of
competent jurisdiction.
8. REPRESENTATIONS, WARRANTIES AND UNDERTAKINGS
8.1 Retail Partner represents and warrants to Company that the
execution and delivery by Retail Partner of this Agreement does not,
and the performance by Retail Partner of his obligations hereunder will
not, with or without the giving of notice or the passage of time, or both:
o (i)violate any judgment, writ, injunction, or order of any court,
arbitrator, or governmental agency, applicable to Retail Partner;
and / or
o (ii)conflict with result in the breach of any provisions of or the
termination of, or constitute a default under, any agreement to
which the Retail Partner is a party or by which Retail Partner is or
may be bound, including, without limitation, any non-
competition, non-solicitation agreement or similar agreement.
8.2Retail Partner further represents and warrants that it fully and
completely understands this Agreement and the financial requirements
and risks associated with the same and that:
o (i)it has the power, financial and legal capacity to execute, deliver
and perform its obligations under this Agreement and all
necessary corporate, shareholder and other actions have been
validly obtained to authorize such execution, delivery and
performance, and this Agreement constitutes its legal, valid and
binding obligation, enforceable against it in accordance with its
terms; and
o (ii)it has engaged in negotiations with Company and has either
consulted with an attorney of his choice or has had ample
7.2Upon notice of termination from either Party, Retail Partner shall
perform all the obligations under this Agreement during the notice
period. Any waiver of the forgoing obligation should be at the absolute
discretion of the Company and such waiver shall only be valid if given in
writing by the Company.
7.3Retail Partner hereby agrees and undertakes that it shall grant
Company, its employees or agents, access to its offices/place of business
and information technology systems for a period of 60 (sixty) days after
termination for the verification of its compliance under Clause 7 of the
Agreement.
o (vii)immediately remove all signboards, banners, glow
signboards and all such material which indicates any association
with Company from Retail Outlets, its office and any other
premises; and
o (viii)confirm in writing to the Company of having complied with
the provisions of this Clause 7.1.
8.3Retail Partner hereby represents, agrees and undertakes that:
o (i)it shall at all times ensure compliance with Applicable Laws,
the provisions of this Agreement, Company Rules and
instructions provided by Company from time to time;
o (ii)the information provided in the RAF is complete and accurate
and if there is any change in such information it shall inform the
Company immediately of such change;
o (iii)it shall not provide any Services or collect any amounts from
Consumers during the time Company Services, Website and/or
Platform are unavailable to Retail Partner at any time and/or for
any reason whatsoever.
o (iv)it shall not at any point undertake or facilitate, any cash
collection or payment through any officer, employee, agent of the
Company and that it is fully aware that it shall be solely
responsible for any such cash collection or settlement and shall
indemnify and hold harmless the Company from any loss arising
out or in relation to such cash transaction/collection;
o Retail Outlets
o (v)at all times during the term of the Agreement, the Retail
Outlets shall comply with the Specifications;
o (vi)all Services shall be provided solely through the Platform
and/or Website or are recorded therein and no offline
transactions are undertaken and/or no such fake/ false receipts
are issued by the Retail Partner for any transaction done by the
Retail Partner which are not transacted through Platform and/or
Website;
o (vii)at all times during the Term of the Agreement, it shall ensure
that no other services of the same and/or similar nature to
Services that Retail Partner is authorized to provide by Company;
[that the Retail Outlet is utilized solely for the purpose of
rendering the Services in accordance with the Agreement]
o (viii)it shall ensure that and shall not cause or permit to be made
available in the Retail Outlet: (a) any material that may not be
made available to the public under Applicable Law, including
without limitation any vulgar, obscene, pornographic, misleading,
defamatory, libelous, offensive, derogatory, threatening,
harassing, abusive or violent content and/or (b) carry out any
activity that is not permitted under Applicable Laws or is
reasonably considered to be immoral or against public interest;
opportunity to do so and is fully satisfied with the opportunity it
has had.
o (ix)at all times during the Term of this Agreement, it shall bear
all costs and/or incidental expenses including without limitation
all fees for application, license fees, charges and Taxes, in relation
to the provision of Services and/or operating the Retail Outlet;
o (x)at all times during the Term of this Agreement, the Retail
Outlet shall be open for business during normal business hours,
or as permitted by Applicable Laws or such other time period as
Company may specify from time to time;
o (xi)Employees
o (xii)it shall be solely responsible for all such personnel employed
by him, including payment of wages, making of contributions
under Applicable Laws such as the Employees Provident Fund
and Miscellaneous Provisions Act, 1952, the Employees State
Insurance Act, 1948, etc.;
o (xiii)it acknowledges that it shall be solely responsible for all acts
and omissions of its employees, subordinates, agents, aforesaid
assignees or other personnel engaged by the Retail Partner;
o (xiv)it shall make correct and accurate representations of the
services offered by Company including Company Services to
Consumers;
o (xv)it shall not at any point and to any Person make any
communication regarding the services offered by Company
unless authorized by Company in writing;
o (xvi)it shall, unless otherwise intimated in writing by the
Company, follow the instructions provided by BPs with respect to
Company Services;
o (xvii)it shall immediately inform to Company and the relevant
BP of any circumstances that can cause damage to the business,
goodwill and reputation of Company;
o (xviii)it shall work exclusively for the Company during the Term
and shall not provide its services to any other Person, unless so
permitted by Company in writing;
o (xix)during the Term and for a period of 1 (one) year thereafter,
it shall not, directly or indirectly, either individually or through
any Person (including through its employees, Affiliates or
relatives or in a firm where the Retail Partner or any relative or
nominee of the Retail Partner is a partner, or in any company
where the Retail Partner or any relative or nominee of the Retail
Partner is a director or shareholder):
(a)be appointed as a distributor/ strategic business
partner /retail partner for any other Person that is carrying
out any business that is same or similar to Competing
Business or is in competition to business carried by the
Company and/or the Related Entities; and/or
(b)engage or be interested (as a stockholder, director,
officer, trustee, consultant, or otherwise), either
individually or through any Person, in any other business,
which undertakes, anywhere in India or elsewhere, any
activity, which is competitive with Company’s and/or
Related Entities’ business activity without the prior written
consent of Company, which Company may withhold at its
sole discretion.
o (xx)it shall not encroach upon / solicit business in the territories
assigned to other business partners, distributors or retailers of
the Company. In the event of disputes between the Retail
Partners and any such other business partner of Company, such
disputes shall be resolved by an officer appointed by Company in
this regard, whose decision shall be final and binding;
o (xxi)it shall maintain accurate and proper accounts of all
transactions between BP and itself in the form prescribed and
updated by Company from time to time;
o (xxii)it shall observe proper ethics and transparency in all its
actions in the course of provision of the Services and shall not, in
any circumstances, take any action or make any statement that
may mislead any Person;
o (xxiii)it shall not provide any discounts on the prices fixed for
various products/services by Company except with Company’s
prior written consent;
o (xxiv)it shall promote the sale of Company’s products/services
in accordance with the publicity and marketing guidelines issued
by Company from time to time;
o (xxv)it shall make all efforts to settle any disputes that may arise
between itself and Consumers amicably and in the event any such
dispute is referred to a consumer forum or other competent
authority, shall provide all assistance in the settlement of the
dispute;
o (xxvi)it shall be solely responsible for and hereby undertakes to
strictly comply with all Applicable Laws in connection with the
provision of Services and shall obtain and maintain in full force
and effect all Approvals, registrations required under Applicable
Laws for the operation of the business and provision of the
Services, including the exhibition of sign boards and/or
neon/advertising signs, etc., at its expense;
o (xxvii)it shall ensure regular and timely payment and deposit of
all Taxes as applicable from time to time with the relevant
authorities;
o (xxviii)it shall obtain Company’s prior written approval for any
change in its constitution and/or location of its Retail Outlet and
other place of business;
o (xxix)it shall use its best endeavours and take such steps as
Company may reasonably require to ensure that its management
and staff keep confidential the contents of this Agreement and/or
all information they obtain about Company’s business which is
not available to the general public;
o (xxx)it is aware and acknowledge that the services provided by
the Company including Company Services is provided on an “as
is” and “as available” basis and that the use of Company Services
by Retail Partners and/or Consumers is at the Retail Partner’s
own risk;
o (xxxi)it is aware and acknowledge that the Company does not
warrant, endorse, guarantee, or assume responsibility for any
product or service advertised or offered by a third party
including the Financial Services being provided by various service
providers through Company Services or Platform or any
hyperlinked website or service; and
o (xxxii)it shall not, without Company’s prior written approval,
either on its invoices, letterheads or any other place or by any
other means, orally or in writing, make any statement or
representation, calculated or liable to induce others to believe
that the Retail Partner is the agent of Company or do any act,
deed or things to bind Company in any way in dealing with any
third party(ies).
9. RIGHTS OF THE COMPANY
9.1Suspension of Company Services by Company
(a)violated or is likely to violate the terms of this
Agreement or any other agreement it has with Company or
any of the Company Rules;
(b)violated or is likely to violate any of the Applicable Law
related to the services provided by it including the
Services; and/or
o (i)Retail Partner agrees and acknowledges that Company
reserves the right to suspend and/or terminate the provision of
Company Services if Retail Partner and/or BP has:
o (i)any or all sums due and payable by Retail Partner to Company
under this Agreement;
o (ii)the amount of any liability incurred by Retail Partner against
Company under this Agreement;
o (iii)any amount erroneously paid to Retail Partner by Company
and/or BP; and/or
o (iv)any statutory liability of Retail Partner including payment of
applicable Taxes that Retail Partner has failed to pay to the
relevant Governmental Authorities.
o
(c)provided any false, incomplete, inaccurate or misleading
information or otherwise engaged in fraudulent or illegal
conduct.
o (ii)Retail Partner agrees and acknowledges that the Company
reserves the right to suspend and/or terminate the provision of
Company Services:
(a)if Company is mandated to do so under Applicable Law
and instructions from Governmental Authority;
(b)for recovery of any of its dues under the Agreement;
(c)for any suspected violation of any rules, regulations,
orders, directions, notifications issued by Governmental
Authority from time to time;
(d)for any discrepancy or suspected discrepancy in the
particular(s) or documentation provided by Consumers,
Retail Partner and/or BP;
(e)due to technical failure, modification, up gradation,
variation, relocation, repair, and/or maintenance due to
any emergency or for any technical reasons;
(f)due to any act/omission/failure on part of the service
provider providing the relevant Financial Services; and/or
(g)for any other reason that Company deems appropriate
in the best interests of Business.
9.2Right to Set off and Withhold Payment
Retail Partner agrees and acknowledges that Company reserves the
right at any time to (without notice to Retail Partner) set off and apply
any or all sums due and payable by Company to Retail Partner under
this Agreement, and/or any or all sums of money held in accounts with
Company and/or BP against:
9.3Data Collection and Privacy
o (i)Retail Partner shall not collect and /or share any data with
respect to the Consumers for itself or any other third party. Retail
Partner agrees acknowledges that Company shall be the sole
owner of all data including Consumer data collected /generated
under any transaction utilizing the Platform and/or the Company
Services; and Company shall be free to share such consumer data
with Related Entities.
o (ii)In addition to the foregoing, the Parties agree and
acknowledge that the Company may collect financial and other
data from BPs, Consumers, Retail Partners and may utilize the
same for undertaking a credit check through agencies such as
Credit Information Bureau (India) Limited for the purpose of
recommending them for suitable credit facilities to be provided
by financial institutions. In relation to the same, Retail Partner:
(a)undertakes to assist the Company in collection of such
financial data;
(b)undertakes to keep such data as a confidential; and
(c)agrees and acknowledge that Company is the sole owner
of such financial data and that such financial data would be
a Confidential Information for the purpose of this
Agreement.
o (iii)All of the information collected by Company Retail Partner is
subject to the privacy policy available at
Privacy Policy
10. NON SOLICITATION AND NON-DISCLOSURE COVENANTS
(i)directly or indirectly assist, promote or encourage any
other Retail Partner, Consumer existing or potential
employees, customers, clients, or vendors of the Company
or any other Retail Partner, as well as any other parties
o 10.1Retail Partner acknowledges that its services hereunder are
of a special, unique character, and its strategic business
partnership with the Company places it in a position of
confidence and trust with customers, suppliers, and other
persons and entities with whom the Company have a business
relationship.
o 10.2Retail Partner further acknowledges that the rendering of
services under this Agreement will likely require the disclosure to
the Retail Partner of Confidential Information including Trade
Secrets. As a consequence, Retail Partner agrees that it is
reasonable and necessary for the protection of the goodwill and
legitimate business interests of the Company that the Retail
Partner makes the covenants contained in this Clause 10 and that
such covenants are a material inducement for the Company to
enter into this Agreement, and that the covenants are given as an
integral part of this Agreement.
o 10.3Non solicitation Covenants: Retail Partner agrees that during
the Term of the Agreement and 1(one) year after the termination
of the Agreement, it will not engage in the following acts:
which have a business relationship with the Company to
terminate, discontinue, or reduce the extent of their
relationship with Company;
(ii)directly or indirectly offer employment to, enter into a
contract for the services of, or attempt to solicit or seek to
entice away from the Company any individual who is at the
time of the offer: (a) a director, officer or employee with
the Company and its Affiliates; (b) client of the Company
and/or its affiliates; and/or (c) or procure or facilitate the
making of any such offer or attempt by any other Person.
(iii)disparage the Company, any Related Entities, and/or
any shareholder, director, officer, employee, or agent of the
Company or any Related Entity and/or;
(iv)engage in any practice, the purpose of which is to
evade the provisions of this Clause 10 or commit any act
which adversely affects the Company, any Related Entity,
or their respective businesses.
o 10.4 Disclosure of Confidential Information: Retail Partner
acknowledges that the Confidential Information and all other
confidential or proprietary information with respect to the
business and operations of the Company and Related Entities are
valuable, special, and unique assets of the Company. Accordingly,
Retail Partner agrees not to, at any time whatsoever either during
or after the term of this Agreement disclose, directly or indirectly,
to any Person, use or authorize any Person to use, any
Confidential Information without the prior written consent of the
Company.
o 10.5Prevention of Premature Disclosure of Confidential
Information and Trade Secrets: Retail Partner agrees and
acknowledges that, because the success of the Company is heavily
dependent upon maintaining the secrecy of the Company’s
Confidential Information and Trade Secrets and preventing the
premature public disclosure of the Company’s proprietary
information and technology including its Confidential
Information and Trade Secrets, the Retail Partner agrees to use
his best efforts and highest degree of care, diligence, and
prudence to ensure that no Confidential Information, Trade
Secret prematurely leaks or otherwise prematurely makes its
way into the public domain or any public forum, including,
without limitation, into any trade publications, internet chat
rooms, social media platforms or other similar forums.
o 10.6In the event that the Retail Partner becomes aware of any
premature leak of Confidential Information or Trade Secret or
becomes aware of any circumstances creating a risk of such a
leak, the Retail Partner shall immediately inform the management
of the Company, of such leak or of such circumstances.
o 10.7Use, Removal and Return of Proprietary Items
(i)Retail Partner shall utilize the Proprietary Items only to
the limited extent of undertaking the Services in
accordance with the terms of this Agreement and as
instructed from the Company from time to time.
(ii)Retail Partner shall not and ensure that the Consumers
shall not utilize the Platform and/or Company Services in
any manner that is not explicitly permitted in the
Agreement.
(iii)Retail Partner shall not and ensure that the Consumers
shall not transmit by any means, electronic or otherwise,
any Proprietary Items.
(iv)Retail Partner recognizes that, as between the
Company and the Retail Partner, all of the Proprietary
Items, whether or not developed with the assistance of the
Retail Partner, are the exclusive property of the Company.
Immediately, upon termination of this Agreement
(regardless of the reason for termination), or upon the
request of the Company during the term of this Agreement,
the Retail Partner shall return to the Company all the
Proprietary Items, Confidential Information, Trade Secret
or any part thereof in Retail Partner’s possession or subject
to Retail Partner’s control, and the Retail Partner shall not
retain any copies, abstracts, sketches, or other physical
embodiment of any of the Proprietary Items, Confidential
Information, Trade Secret or any part thereof.
11. INTELLECTUAL PROPERTY
o 11.1During the Term, Company hereby grants Retail Partner a
limited non-exclusive, non-transferable, non-sub-licensable, non-
assignable, right to use the Platform and Software solely for the
purpose of provision of the Services as contemplated under this
Agreement, which may be revoked by Company at any time and
without assigning any reason at its discretion.
o 11.2Retail Partner shall not sublicense, assign or otherwise
transfer the Software to any Person and is expressly prohibited
from distributing, sublicensing, assigning, transferring or
otherwise, the Software, or other technical documentation
pertaining thereto, or any portions thereof in any form.
o 11.3Retail Partner may utilize any third-party software other
than the Software only with Company’s prior written consent.
Further, the Retail Partner shall ensure that such third-party
software is validly licensed and installed.
o 11.4Further, Subject to the provisions of this Agreement,
Company hereby grants a temporary, limited, revocable,
conditional, non-exclusive, non-sub-licensable, non-transferable
right to use the Intellectual Property, during the Term and solely
for the purpose of and to the extent necessary for providing the
Services and in accordance with the directions and specifications
as, from time to time, communicated or approved by Company in
writing.
o 11.5Company shall retain all rights over all its Intellectual
Property, including the Software and/or Platform, its name and
logo and all rights relating to the publicity and marketing
materials. Retail Partner hereby acknowledges that:
(i)the execution of this Agreement does not amount to any
transfer to it of any Intellectual Property rights held by
Company prior to the execution of this Agreement, nor
does this Agreement in any way limit Company’s rights
over its Intellectual Property, including the right to license
to others; and
(ii)any and all goodwill arising from Retail Partner’s use of
Company’s Intellectual Property shall inure exclusively to
Company without any compensation.
o 11.6Retail Partner hereby agrees and undertakes that at any
time:
(i)it shall not take any action, which shall or may impair
Company’s right, title or interest in the Intellectual
Property, or create any right, title or interest therein or
thereto, adverse to that of Company;
(ii)it shall not use the Intellectual Property together with
any other mark or marks or any other part of trademark;
(iii)it shall not misuse or permit such unauthorized use of
the Intellectual Property;
(iv)It shall use the Intellectual Property only in the form
and manner stipulated by Company from time to time and
shall observe any directions given by Company from time
to time, including as to the colours and size of the
representations of the logo, the manner and disposition on
any printed matter including the signage on the interior
and exterior of the Retail Partner’s office premises and any
accompanying leaflets, brochures or other advertising
materials prepared by the Retail Partner etc.;
(i)any actual or alleged breach of the Retail Partners’
representations, warranties, or obligations set forth in this
Agreement, including without limitation any violation of
Company Rules;
(ii)wrongful or improper use of Company’s technologies
and Intellectual Property;
(iii)violation of any third-party right, including without
limitation any right of privacy, publicity rights or
intellectual property rights; and/or
(iv)violation of any law, rule or regulation of India or any
other country.
12. INDEMNIFICATION
13. ERRORS, INACCURACIES AND OMISSIONS
o Retail Partner shall indemnify, defend and hold Company and
Related Entities harmless (including their respective employees,
directors, agents, affiliates and representatives) from and against
any and all claims, costs, losses, damages, judgments, tax
assessments, penalties, interest and expenses (including without
limitation attorneys’ fees) arising out of any claim, action, audit,
investigation, inquiry, or other proceeding instituted by a person
or entity that arises or relates to:
(v)it shall not use the Intellectual Property that is not
previously provided for by Company without Company’s
prior written consent;
(vi)it shall bring to Company’s notice all cases of
infringement or passing off of Company’s Intellectual
Property or registration or attempted registration of the
same or of any other intellectual property similar thereto.
In the event Company undertakes any opposition to or any
action to restrain or punish such act or acts, the Retail
Partners agrees to cooperate fully and freely with Company
in the same. If required by Company, the Retail Partner
shall permit Company to undertake such opposition or
action in the name of the Retail Partner. The costs of any
such action shall be borne by the Parties in such proportion
as may be mutually agreed upon; and
(vii)it shall render to Company all assistance in connection
with any matter pertaining to the protection of the
Intellectual Property whether in courts, before
administrative agencies, within or without India, or
otherwise.
o 13.1Retail Partner acknowledges and agrees that occasionally
there may be information on the Platform or in the Website that
contains typographical errors, inaccuracies or omissions that may
relate to product or services descriptions, pricing, promotions,
offers, transaction times etc. Company reserve the right to correct
any errors, inaccuracies or omissions, and to change or update
information or cancel transactions if any information in Website
and/or Platform is inaccurate at any time without prior notice.
o 13.2 It is hereby agreed and clarified by the Parties for avoidance
of doubt that Company shall not be responsible for any of its
obligations under this Agreement including with respect to
Company Services due to reasons beyond Company’s control such
as down time of servers, viruses, strikes, technical snags, system
compatibility, natural calamities, acts of war, terror etc. Retail
Partner agrees to not hold the Company liable for any delay or
adverse effect caused due to the occurrence of such an event.
14. MISCELLENOUS
o 14.1 Jurisdiction: This Agreement shall subject to the provisions
of Clause 14.2, be subject to the exclusive jurisdiction of the
courts of Mumbai.
o 14.2 Dispute Resolution: Parties shall attempt in good faith to
resolve any disputes, differences or claims arising out of or
relating to this Agreement promptly by negotiation amongst
Retail Partner and Company. Any dispute that is not amicably
settled shall be finally settled by arbitration conducted in
accordance with the (Indian) Arbitration and Conciliation Act,
1996 (as amended). The arbitration shall be conducted by a sole
arbitrator to be appointed mutually by the Parties. The seat and
venue of arbitration shall be Bhopal, India. The arbitration shall
be conducted in English language and a record of the proceedings
shall be maintained in English. The award rendered by the
arbitrators shall be final and binding upon the Parties in dispute.
This sub-clause 14.2 shall not prevent the Parties from
approaching a court of competent jurisdiction for injunctive /
interim relief.
o 14.3 Entire Agreement: This Agreement, terms and conditions
provided in the Website and/or Platform (as amended from time
to time) and any documents referred to in it contain the entire
agreement between the Parties, and supersedes any prior
agreements, representations or communications, written or oral,
amongst them relating to its subject matter.
o 14.4 Right to Amend: Notwithstanding anything contrary in this
Agreement, Company has the right to change or add to the terms
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of this Agreement at any time, and to change, delete, discontinue,
or impose conditions on any feature or aspect of the Company
Services and/or Platform with notice that Company in its sole
discretion deems to be reasonable in the circumstances, including
such notice on the Website or any other website maintained or
owned by Company for the purposes of providing Company
Services in terms of this Agreement. Any use of the Company
Services and/or the Platform after the publication of any such
changes shall constitute acceptance of this Agreement by the
Retail Partner as modified. However, any dispute that arose
before the modification shall be governed by the Agreement
(including the binding individual arbitration clause) that was in
place when the dispute arose.
o 14.5 Relationship: Nothing in this Agreement shall be deemed to
constitute a partnership between the parties or constitute either
Party the agent and/or the employee of the other for any purpose
o 14.6 Partial Invalidity: If any provision of this Agreement or the
application thereof to any Person or circumstance shall be invalid
or unenforceable to any extent for any reason including by reason
of any Applicable Law, the remainder of such provision and/or
this Agreement and the application of such provision to persons
or circumstances other than those which are held to be invalid or
unenforceable shall not be affected thereby, and each remaining
provision of this Agreement shall be valid and enforceable to the
fullest extent permitted by Applicable Law. Any invalid or
unenforceable provision of this Agreement shall be replaced with
a provision, which is valid and enforceable and most nearly
reflects the original intent of the invalid and unenforceable
provision.
o 14.7 Notices:
To Company
o Any amendment, notice, or other communication under this
Agreement by Retail Partner to Company shall be sent by
personal delivery or courier or email/facsimile or by registered
mail at the addresses set forth below (or at such other address or
through such other medium as the Company may previously have
notified Retail Partner in writing):
Company Secretary:
Email:
o To Retail Partner
Any amendment, notice, or other communication under this
Agreement by Company to Retail Partner shall be sent either by:
(a) personal delivery or courier or email/facsimile or by
registered mail as provided in RAF; (b) communication on the
Website and/or Platform; or (c) at such other address or through
such other medium as the Company may previously have notified
Retail Partner in writing.
o 14.8 Waiver: The failure to exercise or delay in exercising a right
or remedy provided by this Agreement or by law does not
constitute a waiver of the right or remedy or the waiver of other
rights or remedies. No single or partial exercise of a right or
remedy provided by this Agreement or by law prevents further
exercise of the right or remedy or the exercise of another right or
remedy. Any waiver must be in writing and signed by the Party
sought to be bound.
o 14.9 Assignment: This Agreement, or any right or interest herein,
shall not be assignable by the Retail Partner except with the prior
written consent of the Company. Company shall be free to assign
this Agreement, or any right or interest herein, to any Person
including but not limited to Related Entities.
o 14.10 Rights of Retail Partner: The rights granted to the Retail
Partner under this Agreement are non-exclusive, and the Retail
Partner acknowledges that Company has and retains all rights
except those expressly granted to the Retail Partner under this
Agreement.
o 14.11 Specific Performance: Retail Partner agree that damages
may not be an adequate remedy and that they shall be entitled to
an injunction, restraining order, right for recovery, suit for
specific performance or such other equitable relief as a court of
competent jurisdiction may deem necessary or appropriate to
restrain Retail Partner from committing any violation or enforce
the performance of the covenants, representations and
obligations contained in this Agreement. These injunctive
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remedies are cumulative and are in addition to any other rights
and remedies the Company s may have at Applicable Law or in
equity, including a right for damages.
o 14.12 Survival: The provisions of this Agreement, which by their
nature are intended to survive the termination or expiration of
this Agreement, including without limitation, the provisions of
Clause 10 (Non-compete, Non-solicitation and Non-Disclosure
Covenants), Clause 8 (Representations and Warranties), Clause
12 (Indemnity) and Clause 14 (Miscellaneous) shall survive the
termination of this Agreement.